Christopher Marcinko

Security solution engineering, implementation, and ongoing support of new ESEM (SIEM) customers and sites for PCI, HIPAA, SOX and internal security control audit compliance. (From the firewall, network and server perspectives)

In a parallel role with my regular duties, was recruited to perform an 18 site enterprisewide firewall security risk audit and lockdown of a ‘Billion Dollar’ European Financial Customer's network perimeter.

Recruited to help architect a Data Leak Protection/Content Monitoring and Management (DLP/CMM) managed service offering to be sold to both internal and external customers. Integrated DLP/CMM offering to existing Threat and Vulnerability Management (TVM) team offerings for automated alert management, incident investigation, and escalation. For long-term lifecycle support of future DLP/CMM offering solutions, developed key support processes and training plans. Provided DLP/CMM consulting for customer solutions required prior to release of an internal EDS solution

Tapped to provide full firewall security solution engineering, enterprise risk assessing and support for both internal and external customers. Also routinely provided on-call third level troubleshooting for firewall, VPN, network devices, and all applications utilized across secured connections. As Team Technical lead, tasked with reviewing/approving solutions from other engineers on team and security engineering of high profile/high-risk solutions requiring unique attention. Performed security audits and ‘phased lockdowns’ of legacy ‘open’ perimeter customer network connections.

Recruited to provide second level advanced desktop/server support for both internal and external customers. Daily troubleshooting duties included RAS/VPN service clients and security network infrastructure, as well as all user applications utilized across active connections. Team Technical lead, providing training and third level advanced diagnostic troubleshooting on unique customer impacting problems whether they were RAS/VPN related or not.

This was my ground floor opportunity within EDS. While initially providing processing of print outputs for various customers, position quickly grew to also include quality control and technical support responsibilities.